Archipelago is seeking a Senior Analyst to join our onboarding operations team. The Senior Analyst will be an expert in property insurance data and the Archipelago data transformation process. They will work across the entire onboarding team and be a key escalation point for data operators.

Responsibilities

  • Point of contact for onboarding operators on property insurance data and Archipelago data upload process
  • Update and maintain operational manuals and online documentation
  • Provide feedback on client onboarding tooling and processes to product management and software development
  • Ability to run and provide guidance on complex client data sets
  • Test and report issues on new and updated platform workflows

Experience and Qualifications

  • 3+ years working in the property insurance, catastrophe modeling, and/or related fields
  • Excellent verbal, written, communication, and receptive listening skills
  • Experience analyzing large, complex insurance data sets
  • Proficient in Excel including functions, shortcuts, pivot tables, charts, and graphs
  • Demonstrated ability to learn new tooling and software workflows
  • Build and update documentation for operational teams
  • Comfortable working working in fast paced environments and managing work across multiple project simultaneously
  • Demonstrated ability to prioritize and communicate issues in a meaningful way to both technical and business teams at various levels of seniority